Frequently Asked Questions
Everything you need to know about your SEVENESY shopping experience.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials sustainably sourced?
At SEVENESY, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.