Returns & Exchanges

At SEVENESY, we want you to love every piece you wear, which is why we offer a seamless 30-day return and exchange window for all items in their original, unworn condition. Whether the fit isn't right or you've changed your mind, our dedicated team is here to ensure your shopping experience remains effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all SEVENESY tags attached, ensuring the garment is free from any signs of wear or perfume.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it securely to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.